Fragrance & Beauty Boutique Director, Summerlin
Company: Disability Solutions
Location: Las Vegas
Posted on: October 20, 2024
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Job Description:
Fragrance & Beauty Boutique Director, Summerlin At CHANEL , we
are focused on creating an inclusive culture that nurtures personal
growth, contributing to collective progress. We believe the
uniqueness of each individual increases the diversity,
complementarity, and effectiveness of our teams. We strongly
encourage your application, as we value the perspective,
experience, and potential you could bring to CHANEL . About the
role : Be a critical part of our expanding Fragrance & Beauty
(F&B) community at CHANEL -- "the ultimate House of Luxury." Be
the Host of your boutique as the Boutique Director in our brand-new
F&B Boutique located in Las Vegas, NV . Apply if you have a
passion for leading and developing a team, an operational mindset,
and the ability to build and foster meaningful relationships . What
i mpact y ou c an c reate at CHANEL : Team Development: Ensure
continuous growth and development of boutique staff with a focus on
succession planning and career development Create and drive
development plans , o versee annual review process for all store
employees Leverage fluency in product, service, and artistry skills
to coach and support the boutique team, elevating their skills and
expertise to deliver an exceptional client experience Facilitate
regular team communication sessions to ensure seamless
communication of promotional activity, performance to goal,
corporate initiatives, and any other important topics Proactively
identify , address, and resolve employee issues in a professional
manner and in accordance with CHANEL standards, policies, and
procedures; partnering with HR as needed Own recruitment for all
positions on the team, including freelancers: attract, recruit, and
retain Ensure a consistent and effective on-boarding experience for
new hires Leadership: Foster a positive working environment that
encourages diversity, mutual respect and team collaboration and is
free of discrimination and harassment Play an active role on the
sales floor to lead the team by example through internal and
external interactions and ensure a welcoming environment exists in
the boutique Assume overall leadership responsibility for the
boutique and act as the ultimate decision maker Approach the
business with an omni-channel mindset, driving sales to fashion
boutiques and CHANEL .com where appropriate Develop relationships
with internal Fashion Boutique personnel in the market and external
vendors within your mall/center Client Experience and Development:
Provide a unique and memorable in store and after sales experience
to every client, every day, and at every point of sale by being the
Host of your boutique Foster a culture of building relationships
and personalizing client experiences Address and successfully
resolve client situations according to company philosophy,
policies, and standards Meet the annual voice of client standards
as defined by corporate Attend seasonal seminars hosted by
Education Executives and corporate meetings Image: Model brand
image expectations in terms of image code and service behaviors as
a brand ambassador to all audiences Support and maintain a hygienic
client experience by maintaining standards Maintain visual
merchandising standards at all times Create a culture of service,
expertise , cleanliness, organization, and attention to detail
Business Driver and Brand Ambassador: Consistently achieve the
overall sales objectives using all levers, including but not
limited to products, services, and events to drive and maximize
sales performance Strive towards boutique excellence by effective
goal setting in the area of sales, KPI's, clientelling , service
behaviors, and CRM Utilize client data to retain , recruit, and
grow client return rates Develop business initiatives that will
continue to grow the client base, drive sales and the company's
presence in the marketplace, with particular emphasis on building
events relevant to the local market Proactively maintaining
up-to-date awareness of the current industry trends and news, local
trends, and competitive activity Continuously network to identify
and execute strategic growth opportunities through building
relationships within the local community Operations and Reporting:
Manage and drive appropriate stock levels of merchandise,
communicate to corporate if there are any issues Oversee, in
partnership with the Assistant Manager all operational tasks Recap
weekly store performance and events ensuring timely submission
Monitor store expenses (including personnel costs) and maintain
operating budgets, while continually striving to reduce overall
costs Support, promote, and assume responsibility for loss
prevention in all areas of risk management, physical security,
store cash controls, inventory management, inter-store
communication, and L/P audits Manage and optimize the staff
scheduling to ensure adequate floor coverage for a superior
customer service and effectively drive sales in collaboration with
the Assistant Manager Coordinate schedule requests, paid time off,
holiday, and over-time and leave processing with HR/Payroll as they
occur You a re e nergized b y: The history and heritage of The
House of CHANEL People leadership and development Fostering a
meaningful client experience centered around inclusion and
connection Building collaborative partnerships and relationships
Being comfortable in the middle of complexity and ambiguity
Multi-tasking within projects in a dynamic, fast paced environment
Creativity and innovation by testing, learning, and taking new risk
What y ou w ill b ring t o t he t eam: Ability to thrive in a team
environment and work collaboratively Understanding of, and passion
for client experience Excellent communication skills Foreign
language skills are preferred but not required Passion for the
House of CHANEL , its history, product offerings, and commitment to
social and cultural initiatives Curiosity and desire to learn and
grow professionally within the world of CHANEL Position Logistics :
Minimum of 7 years of leadership experience Bachelor's degree
(preferred) Ability to handle multiple tasks and meet tight
deadlines concurrently Ability to lift 20 lbs. and stand for
extended periods of time A flexible schedule with the ability to
work late nights, weekends, and some holidays Boutique Management:
Requires in-store presence to develop and coach teams, ensure
boutique image and operational standards are upheld, and deliver
elevated client service to drive business results *Chanel, Inc.
reserves the right to edit, change, or make exceptions on
designations where circumstances where deemed appropriate .
Compensation: The anticipated base salary range for this position
is $87,500 through $115,000. Base salary is one component of the
total compensation for this position. Other forms of variable pay
[may/will] be offered for this position. Other components
[may/will] include bonus potential, benefits, and/or perks.
Benefits and Perks: Wellbeing resources include dedicated paid time
off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave,
fertility support, MilkStork , and Care.com Membership) Generous
paid time off policies to include vacation, holiday, sick and
volunteer days 401K and other incentives Robust healthcare
offerings; medical, dental, vision, MDLIVE (virtual care), One
Medical, Flexible Spending Accounts (Health Care & Dependent Care),
Health Savings Account and Employee Assistance Program Life
insurance, Accidental Death & Dismemberment, Short Term Disability,
Long Term Disability, Health Advocate, International Business
Travel Accident & Medical, and Commuter Transit & Parking
Additional Information: CHANEL is a private company whose values
are grounded in creating the conditions for people to perform at
their best and feel fulfilled and confident in their work. We offer
a unique work environment where individuals are encouraged to
better understand the brand, the business, and motivations, so that
together we can unlock the possibilities of growth. This is
reflected in: Diversity and Inclusion: At CHANEL , we are
intentional in promoting Diversity & Inclusion. We foster respect,
empathy, and dignity for all . We believe strongly that the
diversity of our people across the full spectrum of human
differences is essential to our organisation and the connections we
have with each other and our clients. We offer Employee Resource
Groups in the US that are voluntary, open to all, employee-led
groups formed around a shared identity or lived experience, whose
aim is to foster a diverse, inclusive, and equitable community
aligned with the values and missions of the communities they
support. CHANEL Community: CHANEL Community empowers our employees
to channel their passions, talents and sense of purpose to
contribute to and learn from our communities. Employees are
encouraged to take time off annually to volunteer through CHANEL
Community. CHANEL also matches employee donations to select
charitable organizations. Sustainability: CHANEL Mission 1.5-- is
our climate action plan. It is focused on transforming the business
in line with the ambitions of the Paris Agreement on climate change
to limit the average global mean temperature increase to 1.5
degrees Celsius above preindustrial levels. Employees are
encouraged to contribute to our US Sustainability efforts at the
corporate level and within the divisions, through organized
taskforces and initiatives . Arts and Culture: We are committed to
extending our legacy of cultural engagement. Global support
includes the CHANEL Culture Fund, which supports a select group of
leading art culture institutions across the globe, and the CHANEL
Next Prize for the next generation of creative talent . US support
currently includes Annual sponsorship of the MoMA film program,
Tribeca Film Festival programs and Through Her Lens, Support of the
Academy Gold Fellowship for Women and Sponsorship of the BAAND
Together Dance Festival at Lincoln Center. Fondation CHANEL : Since
2011, Fondation CHANEL 's mission is for women and girls to be free
to shape their own destiny. Through multi-year partnerships with
financial and technical support, Fondation CHANEL is committed to
improving the safety and autonomy of women and adolescent girls
around the world, impacting over a million women and girls in its
first 10 years. For more information, please navigate to the
Fondation CHANEL website here . * CHANEL benefits and perks are
dependent on eligibility and subject to modification by CHANEL at
any time.
Keywords: Disability Solutions, Las Vegas , Fragrance & Beauty Boutique Director, Summerlin, Executive , Las Vegas, Nevada
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