Banquet Captain - Conventions & Banquets - Aria

Company: MGM Resorts International
Location: Las Vegas
Posted on: November 19, 2024

Job Description:

The SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB:It is the primary responsibility of the Banquet Supervisor to oversee all aspects of day-to-day banquet services. You will work closely with Banquet Assistant Managers and Catering Managers to ensure the seamless execution of events, from staffing and room layouts to menu implementation and operations.THE DAY-TO-DAY:

• Event Coordination: Planning and coordinating all aspects of banquets and events, including scheduling, staffing, and logistics. Work directly with Banquet Managers on staffing ratios, room layouts, menu implementation, and operation of events as well as closely work with the Catering Manager regarding the service of events
• Customer Service: Ensuring high levels of customer satisfaction by addressing guest inquiries, resolving complaints, and accommodating special requests
• Quality Control: Maintaining standards of food and beverage quality, presentation, and service during events, and addressing any issues that arise promptly
• Event Managment: Review Banquet Event Order and understand the event as planned by the client and catering manager; create diagrams for events and oversee the inventory of banquet supplies, equipment, and materials
• Staff Management: Hiring, training, and supervising banquet staff, including servers, bartenders, and support staff, to ensure excellent service deliveryTHE IDEAL CANDIDATE:
  • At least one year of experience in catering, banquet, or convention/ conferences
  • At least one year experience as supervisory, leadership, or management experience in convention/ conference space
  • Has extensive experience in banquet services and event coordination
  • Strong leadership abilities, with a passion for motivating and developing teams to achieve excellence
  • Excellent communication, organizational, and problem-solving skills, with attention to detail
  • Knowledge of food and beverage, wine, liquors, and cocktails, to assist guests and staff
  • Previous experience managing employees under a collective bargaining agreement
  • Ability to work varied shifts, to include weekends and holidaysTHE PERKS & BENEFITS:
    • Wellness incentive programs to help you stay healthy physically and mentally
    • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
    • Free meals in our employee dining room
    • Free parking on and off shift
    • Health & Income Protection benefits (for eligible employees)
    • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the communityFULL JOB DESCRIPTION:Are you ready to JOIN THE SHOW? Apply today!

Keywords: MGM Resorts International, Las Vegas , Banquet Captain - Conventions & Banquets - Aria, Hospitality & Tourism , Las Vegas, Nevada