Starbucks Stadium - General Manager
Company: Terrible's
Location: Las Vegas
Posted on: March 17, 2025
Job Description:
Starbucks Stadium - General ManagerApply locations: Las Vegas,
NV - Allegiant StarbucksTime type: Full timePosted on: Posted 2
Days AgoJob requisition id: JR106029It's fun to work in a company
where people truly BELIEVE in what they're doing!We're committed to
bringing passion and customer focus to the business.Join Our
Starbucks Team:Starbucks is a high energy, fast paced work
environment that cares for its team members. We enjoy building
relationships with our guests and being a bright part of their day.
Starbucks team members enjoy working closely with each other and
foster an environment of fun with a diverse group of people. Plus,
the daily free coffee is not bad either!General Manager
Description:This job contributes to Starbucks success by leading a
team of store partners to create and maintain the Starbucks
Experience for our customers and partners. The store manager is
required to regularly and customarily exercise discretion in
managing the overall operation of the store. In particular, a
majority of time is spent supervising and directing the workforce,
making staffing decisions (i.e., hiring, training, evaluating,
disciplining, discharging, staffing and scheduling), ensuring
customer satisfaction and product quality, managing the store's
financial performance, and managing safety and security within the
store. The incumbent is responsible for modeling and acting in
accordance with Starbucks guiding principles.General Manager
Responsibilities:
- Setting goals for the work group, developing organizational
capability, and modeling how we work together.
- Displays a customer comes first attitude by training and
holding partners accountable for delivering legendary customer
service.
- Drives the implementation of company programs by developing
action plans and directly motivating and instructing the store team
to implement them to meet operational and organizational
objectives.
- Manages with integrity, honesty and knowledge that promote the
culture, values and mission of Starbucks.
- Plans, identifies, communicates, and delegates appropriate
responsibilities and practices to store partners to ensure smooth
flow of operations.
- Provides coaching and direction to the store team to take
action and to achieve operational goals.
- Constantly reviews store environment and key business
indicators to identify problems, concerns, and opportunities for
improvement to provide coaching and direction to the store team to
achieve operational goals.
- Planning and Execution
- Developing strategic and operational plans for the work group,
managing execution, and measuring results.
- Monitors and manages store staffing levels to ensure partner
development and talent acquisition to achieve and maintain store
operational requirements.
- Utilizes existing tools to identify and prioritize
communications and regularly uses discretion to filter
communications to the store team. Communicates clearly, concisely
and accurately in order to ensure effective store operations.
- Business Requirements
- Ensures adherence to applicable wage and hour laws for
nonexempt partners and minors.
- Solicits customer feedback and proactively researches local
markets to understand customer and community needs.
- Uses all operational tools to plan for and achieve operational
excellence in the store.
- Utilizes management information tools and analyzes financial
reports to identify and address trends and issues in store
performance.
- Partner Development & Team Building
- Actively manages store partners by regularly conducting
performance assessments, providing feedback, and setting
challenging goals to improve partner performance.
- Challenges and inspires partners to achieve business
results.
- Develops and maintains positive relationships with partners in
the district by understanding and addressing individual motivation,
cultural nuances, needs and concerns.
- Recognizes and reinforces individual and team accomplishments
by using existing organizational tools and programs as well as by
finding new, creative, and effective methods of
recognition.Qualifications:Required:
- Must have a high school diploma or equivalent.
- 2 to 3 years of Starbucks Management experience preferred.
- 3 to 5 years of food and beverage service industry experience
in QSR and/or Starbucks.
- Open availability, must be able to work all shifts, holidays
and weekends.
- Working knowledge of general QSR operations, including
personnel management, food planning and preparation, purchasing,
par levels/daily and monthly inventory, sanitation and health codes
and security.
- Must have a strong understanding in Profit and Loss
Statements.
- Demonstrated ability to manage operating costs in accordance
with budgets.
- Familiarity with restaurant management software and POS.
- Must demonstrate honesty and integrity inside and outside the
workplace.
- Ability to obtain and maintain food handler's certification
card.
- Must possess computer literacy skills.
- Must be able to lift 45 lbs.
- Excellent leadership skills.
- Must have a passion for coaching and developing others.
- Comfortable setting priorities and delegating tasks as
needed.
- Extremely organized and detail-oriented.
- Strong interpersonal and communication skills.
- Must strive for 100% customer satisfaction.If you like wild
growth and working with happy, enthusiastic over-achievers, you'll
enjoy your career with us!
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Keywords: Terrible's, Las Vegas , Starbucks Stadium - General Manager, Hospitality & Tourism , Las Vegas, Nevada
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